I'm acessing salesforce with a NSPS org. I have add manually some donations through the contact page but those won't sum up on the rool up fields in the contacts neither on households. I just confirmed and all the triggers are active, also the household settings are configured correctly. Can some help figuring out what possible could be wrong? Thanks in advanced Best regards Susana
I work at the Salesforce.com Foundation with the product manager of the Nonprofit Starter Pack. Here are the steps you should follow:
Hope that helps!