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I have a number of external Ids in my SFDC environment, but I can't see them in the Data Loader or in the Jitterbit Data Loader.

Any ideas?

Data Loader:

Data loader settings

Field settings:

Field settings

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Field level security? – BritishBoyinDC Feb 4 at 22:27

1 Answer

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Are the fields actually on the account record? Maybe an obvious question but it's easy to overlook the obvious and would explain what's going on here; also double check that you've not got a sandbox/production mismatch.

I don't think FLS is the issue as I'm pretty sure you'd still see the field name etc. via the API, you just wouldn't have access to data inside it.

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They are definitely on the Account object. They are other external Ids that I've created on other objects and they're not visible either. It's not a FLS issue as it's a Professional Edition org, with API enabled. – Davin Casey Feb 5 at 8:39
If you setup the project in Eclipse, and include the Objects can you see the fields in the Account's XML file? – LaceySnr♦ Feb 5 at 22:54

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