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There's a checkbox in Setup -> User Interface that allows you to drag Accounts from list views to calendar & quickly create events. When you drag them, a "balloon" pops up with all the fields (mini page layout).

It's all nice and shiny when Event has no record types:

My Dev Edition - Event without record types

But as soon as you add record types picklists get empty.

Enterprise Edition - Event with rec. types

  1. I have default record type set up (both on the Profile and user's personal preference).
  2. I can even display it in the balloon - makes no difference (renders as non-editable info, same like on normal page layouts but without "[change]" link).
  3. I'm sure the picklist values are added to all rec. types.

No matter what I do - picklists always come out empty.

As you can see we want Type to be mandatory but effectively this cripples whole feature - blank value prevents saving so you have to go to "Edit more fields" (a.k.a. normal edit page).

Did I forget to check something? or maybe there are better calendar-like solutions I could use? I'm even keen to hack the JavaScript & display my VF balloon or something - I'm just wondering if anybody stumbled upon something so simple before...

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Weird, I just tested this and I can see values in the Type picklist when I have record types on Events. There must be something else going on. – Daniel Hoechst Jan 25 '13 at 17:14
up vote 3 down vote accepted

Confirmed this with SFDC, it's a bug on their end, and no ETA on a fix.

Here's what they said (we're on cs7/14):

I've taken a look at the details of this issue, have done some further testing to confirm that this issue does look related to the Spring '13 release, and have confirmed that there are no existing bugs that have been logged that would cover/explain this behavior.

NEXT STEPS: I'm sending this up to R&D now, with the details of the orgs that I have used to reproduce this issue, and will work with them to get a new bug logged. I'll be in touch as soon as I have another update from them.

Thanks for your continued patience.

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Many thx for this, Nivaj :) Can I also get your support Case number, in this question or your original one? – eyescream Jan 29 '13 at 7:57

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