This is an issue raised by a user. Any ideas on how to tackle this? I am guessing that a custom trigger is required but i have no idea on how to go about it. Any help would be much appreciated. T
Current situation: If I change the owner of a record to myself, add sharing rights to a number of individuals, save, and then change the owner of the record back to the original owner, the sharing settings are not saved.
How it should work: If I change the owner of a record to myself, add sharing rights to a number of individuals, save, and then change the owner of the record back to the original owner, the sharing settings should be saved.
In essence, if the owner of a record is changed, the existing shared settings should not be wiped out. They should be preserved.