Take the 2-minute tour ×
Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It's 100% free, no registration required.

What is the difference between sending a mass email once and sending a single email multiple times. What are the pros and cons?

share|improve this question
    
Are you referring to sending the emails from Apex, or from the UI? –  zachelrath Nov 20 '12 at 16:09

1 Answer 1

up vote 4 down vote accepted

Mass Emailing

Pros

  1. Is generally faster for the user (you go through a wizard once instead of once per contact.)

Cons

  1. Cannot customize the email template on a per-contact basis
  2. Might not be able to create a filter to select the recipients
  3. Visualforce email templates cannot be used

Individual Emailing

Pros

  1. Can customize the email template before sending if you select a text template
  2. Does not require Extended Mail Merge to be activated
  3. Does not require a filter to select recipient

Cons

  1. Time consuming for a large number of emails
share|improve this answer
    
I think a big difference is that you can't use a visual force template for mass email. So you have to use individual email. I was wondering is there any difference in limits? –  dublintech Nov 20 '12 at 16:26
1  
I added that con, @dublintech, but if you think of others feel free to update this answer - that's why I marked it as a community wiki. –  Mike Chale Nov 20 '12 at 17:32
    
+1 .I love simple answers than making stuff complex –  Mohith Shrivastava Nov 20 '12 at 17:42
    
@Mike Chale great idea. –  dublintech Nov 21 '12 at 10:13

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.