i am getting internal server error in visualforce pages described in (apex:dynamicComponent rerender gives 500 Internal Server Error want to contact salesforce and want more details about my error.i goto link https://help.salesforce.com/hthome and click on contact salesforce after that i clicked on open a case.it shows login page.i logged in.its redirect me to same /hthome page with an error parameter passed in url https://help.salesforce.com/hthome?err=1 and i am unable to open my case.Please tell why i am not able to open a case ??
- Anybody can ask a question
- Anybody can answer
- The best answers are voted up and rise to the top
Salesforce developer orgs do not have the ability to open cases with their support team.
I've known people who registered as consulting partners under their own personal name to get access to partner support, but I have no idea if that's something that's frowned upon by salesforce or not.
The developer forums are also supposedly monitored by salesforce support staff but I have no idea how effective this is.
If you have a production org you can use for logging a case, do so (unless you're a partner, then use the partner portal). If not, you can try other options.
After looking around looks like you cannot open a case from DEV orgs anymore. Trying to find documented proof, will attach with this answer as soon I find it.