Here's my issue:
We have a customer object that we sell. we call it "License".
There are 2 types of these licenses: Network and Single.
Each of these, have it's own record type today. (that's 2 record types)
Now, Sales want to apply another mechanism (which the hardware license supports) - calling it: Timer and Perpetual License.
So in Theory, we can have: 4 type of keys, 2 of each (Timer Regular, Perpetual Regular, Timer Network, Perpetual Network) - but only with 2 types of physical hardware licenses.
The issue that sales want to prevent, is that when a customer, views his Licenses data on the site (we use portals), they will NOT see the word: Timer.
My question (and it's a general - not to make it too specific to my case)
- How can I change the page layout of an object, without creating a new Record Type?
- How to display a different page layout, according to a field value (Check box in my issue) for the same object, with the same record type