When I send an email to a recipient from a case within Salesforce, the recipient's email subject contains a unique code generated by Salesforce. This code is used by Salesforce then for routing the response back to the case. Is there a way to get the unique reference code from within Salesforce (on the case object record), i.e., is there a field that stores this code? I would like to be able to attach emails to cases using this code.
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This information is not stored in a field but it can easily be calculated in a formula or in Apex.