Take the 2-minute tour ×
Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It's 100% free, no registration required.

Does anyone have some experience in managing ideas? I like the feature, and am now getting some adoption, but users are not putting ideas in the right community or not using communities at all. Is there any way for an admin to go back in and change the community assignment? And also is there a way to setup the default community that is immediately available, once a person clicks on the ideas tab? Or should I maybe delete all other categories, will this then force the current ideas to be assigned to the only remaining community?

share|improve this question
add comment

1 Answer

Is there any way for an admin to go back in and change the community assignment?

Unfortunately, it is not possible to reassign an Idea's Community. This is a feature worth voting on.

Even if one tries changing the associated Community via the API, it throws FATAL_ERROR System.SObjectException: Field is not writeable: Idea.CommunityId :-(

Is there a way to setup the default community?

The display of Communities is according to their sort order. By adding a numeric prefix to their names:

1. Default Community
2. Internal Community
3. External Community

you can control which one appears first. Sorta.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.