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I need to access my public site from an existing domain . I have created cname records in godaddy but i am unable to access my public site. Domain name automatically redirecting me to my salesforce home screen. Let us say mahe.com is my domain in GoDaddy and I want to access my salesforce public site by hitting the URL mahe.com/AddNew

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Is this a Developer Edition org and have you configured the CNAME for your domain settings in Salesforce? –  user320 Apr 11 at 11:17
    
I am using production. let me explain : My domain in Salesforce is test.force.com and I have a domain called mahesh.com in GoDaddy. in Godaddy I have added a cname as follows : test.force.com.organizationId.live.siteforce.com. When I try www.mahesh.com I am automatically getting my production log-in screen, but I want the public site there.My public site address in SF is test.force.com –  Mahesh Apr 11 at 11:58
    
Can you try visiting from a different IP address (eg your phone) to see if it's just a case of stale DNS cache in between? Also, feel free to share the actual domain name and we can take a look at the DNS records to verify the configuration... –  user320 Apr 11 at 13:30
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1 Answer 1

I think the only linkages required are the Domain, the DNS record and the Custom URL in Salesforce.

Have you configured all these three things?

  1. From Setup > Domain Management > Domains, add your domain www.[your-domain].com

    Domain

  2. At your DNS service, add a CNAME record on www for [your-org-id].live.siteforce.com

    DNS

  3. Via Setup > Domain Management > Custom URLs fill out the Domain, Site, and Path

    Custom URL

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