I´m unable to delete an FAQ (solution) that is linked to a case record:
Clicking on delete:
I´ve checked the Organization wide default for object "Solution" but according to the Salesforce documentation:
The organization-wide sharing default setting can’t be changed for some objects: Solutions are always Public Read/Write.
My settings about solution object:
Do you know why i´m not able to do delete a solution attached to a case?
Thanks in advantage for any advice.