I am trying to load the csv files data through data loader to salesforce,When i try to load the Russian data i get
?????? in the place of text .How to resolve this issue??
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Once you save the file in excel in CSV Format, Open it in notepad and save it with encoding as UTF-8, Open it again in excel to see if character are appearing correctly. If Yes then load the file .
Assuming that dataloader is used to load this data in, then ensure that utf8 is checked within the settings
It worked with open office it is not possible to do using MS office tool.Before loading the data check wheather the utf-8 is accepted by the data loader in Data loader setting.