We have an external ERP system which is where we have all our Customer data. Every change that we made in the ERP goes straight to Salesforce using the API. So, we don't allow to edit the accounts in Salesforce to any user (only to the admin), it has to be done only through the external ERP.
My concern is that in 95% of the cases everything works smooth. However sometimes the accounts are not being updated for some specific errors (like parents accounts, inactive owners...). How can I receive an email alert when an update has been not successful using the API? What is the best approach in terms of the feature that Salesforce offers?
Currently, if there is an error I have to go to the logs and see what happened which can consume a lot of time.
Thanks a lot for any advice.